Hi, I am an E-commerce Specialist and have been handling all major E-Portals I know everything about E-commerce but I am the one who loves to explore and learn new things to boost our business as well as my knowledge.

Name-Neeraj Kumar 

Work in- JDXONLINESALE 3 Year and Shri balaji Garments (Crazy Shopper) 

Catalogue Management & listing

1.Cataloguing and listing on all marketplaces

2.Creating Title, Bullets Point & Description

3.Bulk listing upload using templates & single listings

4.Troubleshooting and raising tickets for a speedy resolution

5.Adding, removing product from online marketplaces. 

6.Basic Image editing as per Platform specifications

7.Adding & removing inventory in portal

8.Order Processing

9.RTV Processing & Claims settlement

10.Stock Reconciliation

11.Handling promotions in Panels

Responsibilities :

1.Daily operations of order compiling and execution

2.Co-ordination of marketplaces like Amazon, Flipkart, Myntra, Nykaa and more

3.Co-ordinate within the company for timely order execution and resolving complaints.

4.Managing Returns and their reconciliation.

5.Managing and Coordinating with Account Managers of different portals.

6.Have a decent understanding of how E Commerce & online transactions work

7.Coordinate with logistics partner and manage delivery SLAs and returns

8.Coordinate order processing, delivery and returns of customer orders.

9.Manage the operations for good service.

10.Promote good service performance.

11.Observe the sales, promotions, marketing and social media activities over digital platforms.

12.Return Policy Management

Skills:

1.I have experience between 3 to 5 years in Ecommerce field

2.Basic Skill at Excel

3.Basic understanding of Digital Marketing

4.Task and time management abilities are important with ability to prioritize

5. Fast learner with the ability to multitask and work under pressure

 

     RESUME

Neeraj Kumar CV

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