Name-Neeraj Kumar
Work in- JDXONLINESALE 3 Year and Shri balaji Garments (Crazy Shopper)
Catalogue Management & listing
1.Cataloguing and listing on all marketplaces
2.Creating Title, Bullets Point & Description
3.Bulk listing upload using templates & single listings
4.Troubleshooting and raising tickets for a speedy resolution
5.Adding, removing product from online marketplaces.
6.Basic Image editing as per Platform specifications
7.Adding & removing inventory in portal
8.Order Processing
9.RTV Processing & Claims settlement
10.Stock Reconciliation
11.Handling promotions in Panels
Responsibilities :
1.Daily operations of order compiling and execution
2.Co-ordination of marketplaces like Amazon, Flipkart, Myntra, Nykaa and more
3.Co-ordinate within the company for timely order execution and resolving complaints.
4.Managing Returns and their reconciliation.
5.Managing and Coordinating with Account Managers of different portals.
6.Have a decent understanding of how E Commerce & online transactions work
7.Coordinate with logistics partner and manage delivery SLAs and returns
8.Coordinate order processing, delivery and returns of customer orders.
9.Manage the operations for good service.
10.Promote good service performance.
11.Observe the sales, promotions, marketing and social media activities over digital platforms.
12.Return Policy Management
Skills:
1.I have experience between 3 to 5 years in Ecommerce field
2.Basic Skill at Excel
3.Basic understanding of Digital Marketing
4.Task and time management abilities are important with ability to prioritize
5. Fast learner with the ability to multitask and work under pressure
RESUME
WhatsApp Me
